Introducing the Analytics Dashboard: Understand How Your Team Uses Pumble

We are thrilled to announce the release of Pumble's Analytics dashboard — a new feature that gives you unprecedented visibility into how your team communicates.

Let's dive into more details.

About Pumble's Analytics dashboard

The Analytics dashboard is a new reporting tool that gives you insights into how your team is using Pumble. Use it to get data on engagement, communication patterns, and tool adoption to understand the health of your workspace.

The dashboard can show you anything from how many messages have been posted and how many calls have been made to how many reactions individual users have added.

→ Key benefits

Monitor channel activity

See how many messages have been posted in each channel to get a clear insight into where users engage in discussions. Quickly identify abandoned channels and archive them to reduce visual clutter in the sidebar.

Check individual engagement

Using the data from the dashboard — which even includes data on reactions added — you can quickly identify which employees drive the most engagement and which barely use the tool.

With these insights, you'll know which team members to recognize and reward, and which ones may need additional onboarding support.

Track video call usage

Understand everything about how your team communicates through calls — total minutes called, number of calls, days with longest/most calls, how many calls are audio only versus with video, how many calls are one-on-one meetings versus conference calls, etc.

Use this data to understand your team's preference for synchronous communication, streamline your communication strategy, or justify the ROI for using Pumble to skeptical higher-ups.