{"id":967,"date":"2026-05-27T11:25:04","date_gmt":"2026-05-27T11:25:04","guid":{"rendered":"https:\/\/cake.com\/help\/?p=967"},"modified":"2026-06-08T14:13:32","modified_gmt":"2026-06-08T14:13:32","slug":"invite-new-members","status":"publish","type":"post","link":"https:\/\/cake.com\/help\/administration\/organization-administration\/invite-new-members\/","title":{"rendered":"Invite new members to your organization"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Organization owners and admins can log in to their CAKE.com account and invite users to any of the CAKE.com Suite apps (Clockify, Plaky, Pumble) from the <strong>Members<\/strong> page by adding their email address. If you purchased <a href=\"https:\/\/cake.com\/help\/billing\/bundle-seats\/\">bundle seats<\/a>, you can onboard members to all apps in a single workflow. This saves you time in adding members to your organization from one location instead of opening each app to complete the process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Invite new members<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To invite new members to your organization:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the CAKE.com homepage, click <strong>Members<\/strong><\/li>\n\n\n\n<li>Click <strong>Invite new members<\/strong><\/li>\n\n\n\n<li>Select the product workspace from the dropdown list (multiple workspaces can be selected if available)<\/li>\n\n\n\n<li>Enter the email address in the field<\/li>\n\n\n\n<li>Optional: Toggle the <strong>Add user names<\/strong> switch to enter a suggested user name for each invited member<\/li>\n\n\n\n<li>Click <strong>Invite<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">You can only invite up to 5 new members into your workspace. If you reach this limit, you need to wait for the pending invites to be accepted before you can send additional invites.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Suggested user names are only visible after the invite and can be viewed on the <strong>Members<\/strong> page of the organization. If you choose to add the name of the invited member, the suggested name will not be allowed if the user already has a CAKE.com account. <\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Free vs. paid plans<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The outcome of the invitation depends on your current subscription plan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are on a <strong>free plan<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Invitations are sent immediately.<\/li>\n\n\n\n<li>For Clockify, you can only have up to 5 members in your workspace.<\/li>\n\n\n\n<li>For Plaky and Pumble, you can send invites to as many users you need in your workspace.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you are on a <strong>paid plan<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The system checks your seat inventory per selected product workspace before sending the invites.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your subscription has unoccupied seats, the system sends the invites immediately. The new members will fill the available seats.<\/li>\n\n\n\n<li>If all purchased seats are occupied, the system displays the additional seats you need to purchase for each selected workspace, which you need to complete before the system sends the invites.<br><br>Upon successful purchase of additional seats for all selected workspaces, you will return to the Invite new members dialog box and the message \u201cSuccessfully added seats.\u201d displays. At this point, you need to click <strong>Invite<\/strong> to complete the process and the message \u201cInvites sent\u201d will be displayed.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">FAQs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why is the email address I entered not valid?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will get an error message if the email domain is suspended or if the email is already registered as a member.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>I already sent out 5 invites but still have remaining members to invite to my organization. How soon can I send another batch?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The initial batch of invites must be accepted first before you can send another batch of invites. If you are on a paid plan, make sure you have enough seats to accommodate the new members.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Related articles<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/cake.com\/help\/billing\/cake-com-bundle-subscription\/\">CAKE.com Bundle Subscription<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cake.com\/help\/billing\/bundle-seats\/\">Bundle seats<\/a><\/li>\n<\/ul>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"967\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this article helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes 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