{"id":747,"date":"2025-11-25T10:31:11","date_gmt":"2025-11-25T10:31:11","guid":{"rendered":"https:\/\/cake.com\/help\/?p=747"},"modified":"2025-11-25T10:31:12","modified_gmt":"2025-11-25T10:31:12","slug":"whitelisting-cake-com-ip-addresses-and-domains","status":"publish","type":"post","link":"https:\/\/cake.com\/help\/getting-started\/whitelisting-cake-com-ip-addresses-and-domains\/","title":{"rendered":"Whitelisting CAKE.com IP Addresses and Domains"},"content":{"rendered":"\n<p>To make sure you receive all emails from CAKE.com (e.g. notifications, invoices or critical updates) and that all CAKE.com products run smoothly, you may need to authorize specific IP addresses and domains in your email system. <\/p>\n\n\n\n<p>This process, called <strong>whitelisting<\/strong>, tells your email provider that our messages are safe and not spam. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Whitelisting IP addresses<\/h2>\n\n\n\n<p>By whitelisting CAKE.com IP addresses, our emails can reach your inbox without being blocked. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>116.203.2.185<\/li>\n\n\n\n<li>116.202.180.226<\/li>\n\n\n\n<li>195.201.255.208<\/li>\n\n\n\n<li>&nbsp;88.198.94.71<\/li>\n\n\n\n<li>116.203.166.36<\/li>\n\n\n\n<li>78.47.192.85<\/li>\n\n\n\n<li>195.201.252.90<\/li>\n\n\n\n<li>162.55.179.218<\/li>\n\n\n\n<li>198.2.128.220<\/li>\n\n\n\n<li>198.2.178.178<\/li>\n\n\n\n<li>5.75.209.81 <\/li>\n\n\n\n<li>5.75.212.221 <\/li>\n\n\n\n<li>5.75.220.86 <\/li>\n\n\n\n<li>49.12.11.29 <\/li>\n\n\n\n<li>78.47.117.186 <\/li>\n\n\n\n<li>78.47.192.85 <\/li>\n\n\n\n<li>78.47.223.122 <\/li>\n\n\n\n<li>88.198.168.23 <\/li>\n\n\n\n<li>88.198.94.71 <\/li>\n\n\n\n<li>116.202.180.226 <\/li>\n\n\n\n<li>116.203.166.36 <\/li>\n\n\n\n<li>116.203.2.185 <\/li>\n\n\n\n<li>162.55.179.218 <\/li>\n\n\n\n<li>195.201.252.90 <\/li>\n\n\n\n<li>195.201.255.208 <\/li>\n\n\n\n<li>195.201.44.14<\/li>\n<\/ul>\n\n\n\n<p class=\"note\">Please consult your system administrator or check your email service provider&#8217;s documentation for specific instructions on how to add these addresses to your allowed list. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Authorize CAKE.com domains<\/h2>\n\n\n\n<p>Along with IP addresses, you need to make sure that these domains are added to your authorized sender list: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>clockify.me<\/li>\n\n\n\n<li>pumble.com<\/li>\n\n\n\n<li>plaky.com<\/li>\n\n\n\n<li>cake.com<\/li>\n\n\n\n<li>mail.cake.com<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Emails in Spam<\/h2>\n\n\n\n<p>If emails are already in Spam or Junk folder, you can do the following: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check <strong>Spam<\/strong> folder or <strong>Junk<\/strong> folder to find our messages<\/li>\n\n\n\n<li>When you find our emails, mark them as <strong>Not Spam<\/strong> or <strong>Not Junk<\/strong>; this way, the email service will be able to trust the CAKE.com address in the future<\/li>\n\n\n\n<li>If you use a large enterprise email system, contact your IT department or system administrator to apply these whitelisting rules at the highest level for all users<\/li>\n<\/ul>\n\n\n\n<p>If further assistance is required, please contact our support team for personalized guidance in configuring your email settings.<\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"747\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this article helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        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daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"To make sure you receive all emails from CAKE.com (e.g. notifications, invoices &#8230;","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-747","post","type-post","status-publish","format-standard","hentry","category-getting-started"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"tamara.radijevac@cake.com","author_link":"https:\/\/cake.com\/help\/author\/tamara-radijevaccake-com\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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