{"id":747,"date":"2025-11-25T10:31:11","date_gmt":"2025-11-25T10:31:11","guid":{"rendered":"https:\/\/cake.com\/help\/?p=747"},"modified":"2026-11-04T13:54:56","modified_gmt":"2026-11-04T13:54:56","slug":"whitelisting-cake-com-ip-addresses-and-domains","status":"publish","type":"post","link":"https:\/\/cake.com\/help\/getting-started\/whitelisting-cake-com-ip-addresses-and-domains\/","title":{"rendered":"Whitelisting CAKE.com IP Addresses and Domains"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">To make sure you receive all emails from CAKE.com (e.g. notifications, invoices or critical updates) and that all CAKE.com products run smoothly, you may need to authorize specific IP addresses and domains in your email system. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This process, called <strong>whitelisting<\/strong>, tells your email provider that our messages are safe and not spam. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Whitelisting IP addresses<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By whitelisting CAKE.com IP addresses, our emails can reach your inbox without being blocked. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>116.203.2.185<\/li>\n\n\n\n<li>116.202.180.226<\/li>\n\n\n\n<li>195.201.255.208<\/li>\n\n\n\n<li>&nbsp;88.198.94.71<\/li>\n\n\n\n<li>116.203.166.36<\/li>\n\n\n\n<li>78.47.192.85<\/li>\n\n\n\n<li>195.201.252.90<\/li>\n\n\n\n<li>162.55.179.218<\/li>\n\n\n\n<li>198.2.128.220<\/li>\n\n\n\n<li>198.2.178.178<\/li>\n\n\n\n<li>5.75.209.81 <\/li>\n\n\n\n<li>5.75.212.221 <\/li>\n\n\n\n<li>5.75.220.86 <\/li>\n\n\n\n<li>49.12.11.29 <\/li>\n\n\n\n<li>78.47.117.186 <\/li>\n\n\n\n<li>78.47.192.85 <\/li>\n\n\n\n<li>78.47.223.122 <\/li>\n\n\n\n<li>88.198.168.23 <\/li>\n\n\n\n<li>88.198.94.71 <\/li>\n\n\n\n<li>116.202.180.226 <\/li>\n\n\n\n<li>116.203.166.36 <\/li>\n\n\n\n<li>116.203.2.185 <\/li>\n\n\n\n<li>162.55.179.218 <\/li>\n\n\n\n<li>195.201.252.90 <\/li>\n\n\n\n<li>195.201.255.208 <\/li>\n\n\n\n<li>195.201.44.14<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Consult with your system administrator or check your email service provider&#8217;s documentation for specific instructions on how to add these addresses to your allowed list.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Authorize CAKE.com domains<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Along with IP addresses, you need to make sure that these domains are added to your authorized sender list: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>clockify.me<\/li>\n\n\n\n<li>pumble.com<\/li>\n\n\n\n<li>plaky.com<\/li>\n\n\n\n<li>cake.com<\/li>\n\n\n\n<li>mail.cake.com<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Emails in Spam<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If emails are already in Spam or Junk folder, you can do the following: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check <strong>Spam<\/strong> folder or <strong>Junk<\/strong> folder to find our messages<\/li>\n\n\n\n<li>When you find our emails, mark them as <strong>Not Spam<\/strong> or <strong>Not Junk<\/strong>; this way, the email service will be able to trust the CAKE.com address in the future<\/li>\n\n\n\n<li>If you use a large enterprise email system, contact your IT department or system administrator to apply these whitelisting rules at the highest level for all users<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If further assistance is required, please contact our support team for personalized guidance in configuring your email settings.<\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"747\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this article helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\n\t\t\t<button type=\"button\" class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\" aria-label=\"Yes\">\n\t\t\t\t\n                <svg>\n                    <defs>\n                        <style>.thumb-up-cls-1{fill:#c9c9c9;}.thumb-up-cls-2{fill:#e1e1e1;}.thumb-up-cls-3{fill:#676767;}<\/style>\n                    <\/defs>\n                    <g id=\"thumb_up\">\n                        <path class=\"thumb-up-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" 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&#8230;","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-747","post","type-post","status-publish","format-standard","hentry","category-getting-started"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"tamara.radijevac@cake.com","author_link":"https:\/\/cake.com\/help\/author\/tamara-radijevaccake-com\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Whitelisting CAKE.com IP Addresses and Domains - CAKE.com Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cake.com\/help\/getting-started\/whitelisting-cake-com-ip-addresses-and-domains\/\" 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