{"id":193,"date":"2024-12-25T13:06:16","date_gmt":"2024-12-25T13:06:16","guid":{"rendered":"https:\/\/cake.com\/help\/?p=193"},"modified":"2026-07-28T13:35:15","modified_gmt":"2026-07-28T13:35:15","slug":"manage-user-account","status":"publish","type":"post","link":"https:\/\/cake.com\/help\/administration\/manage-user-account\/","title":{"rendered":"Manage Member Account"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Managing user accounts across an organization&#8217;s various workspaces and applications can be a significant challenge for owners and managers. This guide walks you through CAKE.com\u2019s centralized user management, giving owners and managers control over organization access and ensuring accurate and up-to-date user information across workspaces and organizations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Centralized member management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CAKE.com provides a centralized page within the organization&#8217;s account for managing its members.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Members<\/strong> page contains an overview of all organization members, their profile info details and access to workspaces. Owners can easily search for members by their name or email, view their role, and the CAKE.com apps where they are a member of.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To manage user account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1106\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/users-tn-group.png\" alt=\"\"> <strong>Members <\/strong>page in your CAKE.com Account<\/li>\n\n\n\n<li>Search for the user you wish to manage<\/li>\n\n\n\n<li>Click on a member to display the <strong>Member details<\/strong> pane<\/li>\n\n\n\n<li>Depending on your role permissions, you have the following actions available:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/cake.com\/help\/administration\/manage-user-account\/#change-member-name\">Edit user name<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cake.com\/help\/administration\/organization-administration\/transfer-ownership\/\">Transfer ownership<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cake.com\/help\/administration\/deactivate-and-delete-user-account\/#delete-user-profile-from-organization\">Delete user<\/a><\/li>\n\n\n\n<li>Manage in app (Clockify \/ Pumble \/ Plaky)<\/li>\n\n\n\n<li><a href=\"https:\/\/cake.com\/help\/administration\/deactivate-and-delete-user-account\/#deactivate-user-from-workspace\">Deactivate user<\/a><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"702\" height=\"384\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/12\/Members-page.gif\" alt=\"\" class=\"wp-image-1217\"\/><\/figure>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-blue\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask0_1_85240\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_1_85240)\"><path d=\"M8.275 7.72461L5.275 4.72461L6.7 3.29961L9.7 6.29961L8.275 7.72461ZM12 5.34961V1.09961H14V5.34961H12ZM19.275 18.7246L16.275 15.7246L17.7 14.2996L20.7 17.2996L19.275 18.7246ZM17.7 7.72461L16.275 6.29961L19.275 3.29961L20.7 4.72461L17.7 7.72461ZM18.65 11.9996V9.99961H22.9V11.9996H18.65ZM5.125 21.6996L2.3 18.8746C2.1 18.6746 2 18.4413 2 18.1746C2 17.9079 2.1 17.6746 2.3 17.4746L11.375 8.37461C11.9583 7.79128 12.6667 7.49961 13.5 7.49961C14.3333 7.49961 15.0417 7.79128 15.625 8.37461C16.2083 8.95794 16.5 9.66628 16.5 10.4996C16.5 11.3329 16.2083 12.0413 15.625 12.6246L6.525 21.6996C6.325 21.8996 6.09167 21.9996 5.825 21.9996C5.55833 21.9996 5.325 21.8996 5.125 21.6996ZM5.825 19.5996L12.1 13.3246L10.675 11.9246L4.425 18.1746L5.825 19.5996Z\" fill=\"#03A9F4\"><\/path><\/g><\/svg><span class=\"box-label\">Tip<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">You can change the number of members displayed on the page by clicking the dropdown list at the bottom of the Members table. You can display up to 100 members per page.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Change member name<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><code>(COMING SOON)<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As the organization owner, you can change member names to keep the information synchronized across workspaces, integrations, and reports. If you are a workspace admin, you can only change member names for the paid workspaces that you are assigned as admin.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This feature is only available for workspaces on paid subscription plans and cannot be used in free workspaces. If you remove a member from the paid workspace, the edited name returns to the original name.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">You cannot change the member\u2019s name if you have SCIM enabled. If you want to change the member name, you should do this in your IdP.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">To change the user name:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1106\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/users-tn-group.png\" alt=\"\"> <strong>Members<\/strong> page<\/li>\n\n\n\n<li>Click the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1105\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/three-dot.png\" alt=\"\"> <strong>three dots icon<\/strong> on the member row<\/li>\n\n\n\n<li>Click <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1121\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/rename-tn-edit-square.png\" alt=\"\"> <strong>Edit user name<\/strong><\/li>\n\n\n\n<li>Enter the <strong>Name<\/strong> in the field<\/li>\n\n\n\n<li>Click <strong>Save<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"384\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/12\/Change-member-name.gif\" alt=\"\" class=\"wp-image-1303\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The updated user name will be applied to all paid workspaces in the organization. If the member belongs to multiple organizations, the name change will only apply to your organization and not affect the other organizations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If an organization member changes their own user name, that update is applied across all their organizations and workspaces and overrides the custom name set by the organization owner or admin.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why can\u2019t I edit the user name for my team member?<\/strong><br>Here are possible reasons why the <strong>Edit user name<\/strong> option is disabled:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the member is not part of a workspace on a paid plan, you cannot change the member\u2019s user name.<\/li>\n\n\n\n<li>If you have SCIM enabled, you should change the member name in your IdP.<\/li>\n\n\n\n<li>The member you are trying to change the name is the organization owner.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>As a workspace admin, can I change the name of the organization owner?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No, you cannot change the user name of the organization owner. You can only change the names of members on the workspaces you are assigned to.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Related Articles<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/cake.com\/help\/administration\/organization-administration\/invite-new-members\/\">Invite new members to your organization<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cake.com\/help\/administration\/workspace-administration\/invite-existing-members\/\">Invite existing members to a new workspace<\/a><\/li>\n<\/ul>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"193\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this article helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div 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app&#8230;","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-193","post","type-post","status-publish","format-standard","hentry","category-users"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"tamara.radijevac@cake.com","author_link":"https:\/\/cake.com\/help\/author\/tamara-radijevaccake-com\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Manage Member Account - CAKE.com Help Center<\/title>\n<meta name=\"description\" content=\"Learn how to manage your member&#039;s accounts, like changing their display name to be consistent across all workspaces in your organization.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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