{"id":129,"date":"2024-11-25T09:19:45","date_gmt":"2024-11-25T09:19:45","guid":{"rendered":"https:\/\/cake.com\/help\/?p=129"},"modified":"2026-06-25T11:47:17","modified_gmt":"2026-06-25T11:47:17","slug":"deactivate-and-delete-user-account","status":"publish","type":"post","link":"https:\/\/cake.com\/help\/administration\/deactivate-and-delete-user-account\/","title":{"rendered":"Deactivate and Delete User Account"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This guide explains how to deactivate and delete a user from your organization. You&#8217;ll find step-by-step instructions for managing user accounts, including how to handle deactivating and deleting user accounts, and what effects these actions have on user data across CAKE.com applications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key concepts<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Deactivation<\/strong> removes user from organization, but their data is still in the system<\/li>\n\n\n\n<li><strong>Deletion<\/strong> permanently removes user&#8217;s personal data from the organization<\/li>\n\n\n\n<li><strong>Revoking an invite<\/strong> cancels access for users who were invited, but haven&#8217;t joined yet <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Users can deactivate their own account from workspaces and organizations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Owners can delete organization members&#8217; personal data while those members&#8217; workspace data remains.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Deactivate user from workspace<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When a user is a member of only one workspace within an organization and is deactivated from that workspace, they are also deactivated from the organization. <\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">To delete a user from the organization, the user must be deactivated first from all associated workspaces.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To deactivate user at workspace-level:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1107\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/workspaces.png\" alt=\"\"> <strong>Workspace<\/strong><\/li>\n\n\n\n<li>Click on specific Workspace where you want to manage the user<\/li>\n\n\n\n<li>Click on the <strong>Open in [Clockify\/Pumble\/Plaky] <\/strong>to manage user in that specific workspace<\/li>\n\n\n\n<li>Select the user and <a href=\"https:\/\/clockify.me\/help\/administration\/inviting-users#deactivate-user\">follow the instructions<\/a> to deactivate them<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The user will immediately lose access and receive a notification about being removed from the workspace.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Deactivate own account from organization<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the <strong>Organization <\/strong>page, users can deactivate their own account from an organization.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To deactivate own account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1103\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/organization.png\" alt=\"\"> <strong>Organization <\/strong>page<\/li>\n\n\n\n<li>Choose to <strong>Leave Organization<\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"950\" height=\"384\" class=\"wp-image-612\" style=\"width: 950px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2025-03-21-at-16.10.41.png\" alt=\"\" srcset=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2025-03-21-at-16.10.41.png 2930w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2025-03-21-at-16.10.41-300x121.png 300w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2025-03-21-at-16.10.41-1024x414.png 1024w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2025-03-21-at-16.10.41-768x310.png 768w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2025-03-21-at-16.10.41-1536x621.png 1536w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2025-03-21-at-16.10.41-2048x828.png 2048w\" sizes=\"auto, (max-width: 950px) 100vw, 950px\" \/><br>A prompt will inform you that deactivation will result in losing access to all associated workspaces and data. If you wish to rejoin, you&#8217;ll need to contact the workspace owner.<\/li>\n\n\n\n<li>You can:\n<ul class=\"wp-block-list\">\n<li>Cancel the action<\/li>\n\n\n\n<li>Leave and deactivate own account<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Deactivate other user accounts from organization<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Organization owners can also deactivate other users from an organization.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To deactivate other user account:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1106\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/users-tn-group.png\" alt=\"\"> <strong>Members <\/strong>page&nbsp;<\/li>\n\n\n\n<li>Find the user you want to deactivate and open their <strong>Member details<\/strong><\/li>\n\n\n\n<li>Choose <strong>Deactivate<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2234\" height=\"1318\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2024-12-30-at-11.09.38.png\" alt=\"\" class=\"wp-image-349\" style=\"width:596px;height:auto\" srcset=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2024-12-30-at-11.09.38.png 2234w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2024-12-30-at-11.09.38-300x177.png 300w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2024-12-30-at-11.09.38-1024x604.png 1024w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2024-12-30-at-11.09.38-768x453.png 768w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2024-12-30-at-11.09.38-1536x906.png 1536w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/Screenshot-2024-12-30-at-11.09.38-2048x1208.png 2048w\" sizes=\"auto, (max-width: 2234px) 100vw, 2234px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What happens after deactivation<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>User receives a confirmation message<\/li>\n\n\n\n<li>Their status is updated to <strong>deactivated<\/strong> <\/li>\n\n\n\n<li>They are removed from all organization-level access<\/li>\n\n\n\n<li>They are redirected to any other organizations they belong to<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">If the user deactivates their own account from their only organization, their account will be deleted. They must create a new account to use CAKE.com apps.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Reactivate a deactivated user<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reactivation is the process where a deactivated user is reactivated to rejoin workspaces or organizations.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a user is deactivated from all workspaces and organizations they are a member of, they won\u2019t have any access to them, but they are still in the CAKE.com database. Therefore, when that user is reactivated, their account and associated data will be restored, allowing them to regain access to the workspaces and organizations they were previously a part of.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Deactivation\/reactivation and any other changes to a user&#8217;s account information will be reflected across all workspaces with their account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To reactivate a user:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1106\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/users-tn-group.png\" alt=\"\"> <strong>Members<\/strong> page<\/li>\n\n\n\n<li>Click on the deactivated user<\/li>\n\n\n\n<li>Choose <strong>Activate<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"632\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-2-1024x632.png\" alt=\"\" class=\"wp-image-1016\" style=\"width:677px;height:auto\" srcset=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-2-1024x632.png 1024w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-2-300x185.png 300w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-2-768x474.png 768w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-2-1536x948.png 1536w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-2-2048x1264.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Revoke user invite<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Do this action to cancel a pending invitation before a user joins your workspace.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">This action is available to <strong>organization owners<\/strong> and <strong>workspace admins<\/strong> directly from the CAKE.com homepage.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">To revoke an invite:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1106\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/users-tn-group.png\" alt=\"\"> <strong>Members<\/strong> page<\/li>\n\n\n\n<li>Click on the invited user<\/li>\n\n\n\n<li>Choose <strong>Revoke invite<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"813\" height=\"1024\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-813x1024.png\" alt=\"\" class=\"wp-image-990\" style=\"width:433px;height:auto\" srcset=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-813x1024.png 813w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-238x300.png 238w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-768x968.png 768w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image.png 876w\" sizes=\"auto, (max-width: 813px) 100vw, 813px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Delete user profile from organization<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Owners can delete a user&#8217;s personal data from an organization via the <strong>Members<\/strong> page.<\/p>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-green\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-green\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-green)\"><path d=\"M5 21.0001C4.45 21.0001 3.97917 20.8043 3.5875 20.4126C3.19583 20.0209 3 19.5501 3 19.0001V5.0001C3 4.4501 3.19583 3.97926 3.5875 3.5876C3.97917 3.19593 4.45 3.0001 5 3.0001H13.925L11.925 5.0001H5V19.0001H19V12.0501L21 10.0501V19.0001C21 19.5501 20.8042 20.0209 20.4125 20.4126C20.0208 20.8043 19.55 21.0001 19 21.0001H5ZM9 15.0001V10.7501L18.175 1.5751C18.375 1.3751 18.6 1.2251 18.85 1.1251C19.1 1.0251 19.35 0.975098 19.6 0.975098C19.8667 0.975098 20.1208 1.0251 20.3625 1.1251C20.6042 1.2251 20.825 1.3751 21.025 1.5751L22.425 3.0001C22.6083 3.2001 22.75 3.42093 22.85 3.6626C22.95 3.90426 23 4.1501 23 4.4001C23 4.6501 22.9542 4.89593 22.8625 5.1376C22.7708 5.37926 22.625 5.6001 22.425 5.8001L13.25 15.0001H9ZM11 13.0001H12.4L18.2 7.2001L17.5 6.5001L16.775 5.8001L11 11.5751V13.0001Z\" fill=\"#4CAF50\"><\/path><\/g><\/svg><span class=\"box-label\">Note<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">You can only delete a <strong>deactivated<\/strong> user from the workspace\/organization. The user should be deactivated in all associated workspaces before the profile can be deleted in the organization.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">To delete user profile:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1106\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/users-tn-group.png\" alt=\"\"> <strong>Members<\/strong> page<\/li>\n\n\n\n<li>Select the deactivated member<\/li>\n\n\n\n<li>In the <strong>Member details<\/strong> pane, click the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1105\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2026\/06\/three-dot.png\" alt=\"\"> three-dot icon&nbsp;<\/li>\n\n\n\n<li>Click <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-1130\" style=\"width: 20px;\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/junk-tn-delete.png\" alt=\"\"> <strong>Delete user<\/strong><\/li>\n\n\n\n<li>Review deletion details<\/li>\n\n\n\n<li>Click <strong>Delete<\/strong> to confirm the deletion<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"890\" height=\"736\" src=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-1.png\" alt=\"\" class=\"wp-image-993\" style=\"aspect-ratio:1.209258384506377;width:430px;height:auto\" srcset=\"https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-1.png 890w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-1-300x248.png 300w, https:\/\/cake.com\/help\/wp-content\/uploads\/2024\/11\/image-1-768x635.png 768w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What happens after deletion<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>User receives confirmation email<\/li>\n\n\n\n<li>User\u2019s personal data is permanently removed<\/li>\n\n\n\n<li>User\u2019s workspace data remains available anonymously<\/li>\n\n\n\n<li>User\u2019s name is replaced with an alias \u2018<strong>Deleted User<\/strong>\u2019<\/li>\n\n\n\n<li>User is removed from all workspaces in the organization containing their data<\/li>\n\n\n\n<li>If this was their only organization, their account is fully deleted<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-custom-highlight-box custom-box color-indigo\"><div class=\"box-header\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\"><mask id=\"mask-indigo\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"24\" height=\"24\"><rect width=\"24\" height=\"24\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask-indigo)\"><path d=\"M12 17C12.2833 17 12.5208 16.9042 12.7125 16.7125C12.9042 16.5208 13 16.2833 13 16C13 15.7167 12.9042 15.4792 12.7125 15.2875C12.5208 15.0958 12.2833 15 12 15C11.7167 15 11.4792 15.0958 11.2875 15.2875C11.0958 15.4792 11 15.7167 11 16C11 16.2833 11.0958 16.5208 11.2875 16.7125C11.4792 16.9042 11.7167 17 12 17ZM11 13H13V7H11V13ZM12 22C10.6167 22 9.31667 21.7375 8.1 21.2125C6.88333 20.6875 5.825 19.975 4.925 19.075C4.025 18.175 3.3125 17.1167 2.7875 15.9C2.2625 14.6833 2 13.3833 2 12C2 10.6167 2.2625 9.31667 2.7875 8.1C3.3125 6.88333 4.025 5.825 4.925 4.925C5.825 4.025 6.88333 3.3125 8.1 2.7875C9.31667 2.2625 10.6167 2 12 2C13.3833 2 14.6833 2.2625 15.9 2.7875C17.1167 3.3125 18.175 4.025 19.075 4.925C19.975 5.825 20.6875 6.88333 21.2125 8.1C21.7375 9.31667 22 10.6167 22 12C22 13.3833 21.7375 14.6833 21.2125 15.9C20.6875 17.1167 19.975 18.175 19.075 19.075C18.175 19.975 17.1167 20.6875 15.9 21.2125C14.6833 21.7375 13.3833 22 12 22ZM12 20C14.2333 20 16.125 19.225 17.675 17.675C19.225 16.125 20 14.2333 20 12C20 9.76667 19.225 7.875 17.675 6.325C16.125 4.775 14.2333 4 12 4C9.76667 4 7.875 4.775 6.325 6.325C4.775 7.875 4 9.76667 4 12C4 14.2333 4.775 16.125 6.325 17.675C7.875 19.225 9.76667 20 12 20Z\" fill=\"#3F51B5\"><\/path><\/g><\/svg><span class=\"box-label\">Info<\/span><\/div><div class=\"box-content\">\n<p class=\"wp-block-paragraph\">Deleted information is processed in compliance with GDPR policy. Check this article to know more about our <a href=\"https:\/\/cake.com\/privacy\">privacy policy<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Deleted user loses access to the organization and their deleted profile. If re-invited, they are treated as new users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a deleted user belongs to other organizations, they will remain in those organizations unless specifically deleted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"129\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this article helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        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class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Submit<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"This guide explains how to deactivate and delete a user from your organization. &#8230;","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-129","post","type-post","status-publish","format-standard","hentry","category-users"],"acf":[],"featured_image_src":null,"author_info":{"display_name":"isidora.komaromi@cake.com","author_link":"https:\/\/cake.com\/help\/author\/isidora-komaromicake-com\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Deactivate and Delete User Account - CAKE.com Help Center<\/title>\n<meta name=\"robots\" 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